Q1:Are you factory or reade company ?
A1: We are the leader Manufacturer of Hollywood LED Mirrors in China with audited BSCI & ISO9001. more than 10 years experience .
Q2:What certification do you have?
A2:Our market is worldwide, our mirror through most of CE,ROHS,FCC,PES, our factory have passed the ISO9001 quality system authentication and BSCI certificate .
Q3.What is guarantee?
A3:Our mirror guarantee is 24 month .Any problem ,please let us know freely .
Q4. if i receive mirror, the lightbulbs is not working？
Q4:Dear, don't worry about this. our workers is professional , when they produce mirror, they will check the mirror one by one,and confirm the each mirror is working. and before shipping, our QC term will check again,and ensure the good quality for you. we have 2 years Warranty,if the mirror is not working, we can resent new one to you.
Q5.If mirror broken in the shipping what should i do?
A5:we take good care of the package ,and we will do drop test by 3 angles and 6 sides from 76cm height。.before send out .In the unlikely event of aproducts arriving damaged ,we will arrange for a free replacement or make refund as soon as possible.
Q6: May i have a sample to check the quality first?
A6:Yes, we can offer a sample, but the order time is tight, may I have a suggestion? You can confirm the order first, then we start to arrange the raw material and make the pre-production sample for your checking, once you confirmed, then we start to produce. It will save much time to finish the order and selling the mirrors in your market eariler than others.