Q:Are you manufacturer or trade company ?
A:We are direct manufacturer . We can make more valuable products.
Q: Can I buy samples placing orders?
A:Yes.Please feel free to contact us.
Q:How can i get the price?
A:We usually quote within 24 hours after we get your inquiry(Except weekend and holidays). If
you are very urgent to get theprice,please email us or contact us in other ways so that we can
offer you a quote.
Q:What is your lead time?
A:It depends on the order quantity and the season you place the order.
Usually we can ship within 7-15 days for small quantity,and about 30 days for large quantity.
Q:What is your payment term?
A:T/T,Western Union,Western Union,and L/C.
This is negotiable.
Q:What is the shipping method?
A:It could be shipped by sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect).Please
confirm with us before placing orders.
Q:Is it OK to print my logo on led light product?
A:Yes. Please inform us formally before our production and confirm the design firstly based on
Q:Do you have any quality cerificate?
A:We have CE, ROHS , CCC, SASO , EMC ...Product quality certificate
Q:Do you offer guarantee for the products?
A:Yes, we offer 2-3 years warranty to our products.
Q:How to deal with the faulty?
A:Firstly, Our products are produced in strict quality control system and the defective rate will beless than 0.2%.Secondly,during the guarantee period, we will send new lights with new order forsmall quantity.
For defective batch products, we will repair them and resend them to you or we can discuss thesolution including re-call accordingto real situation