1. Question: What is your MOQ?
------- Our MOQ is 1000 pairs/ style, with mixed size.
2. Question: Can I ask one pair samples before place order?
------- Yes, we can send you samples for free, but customer need to pay courier cost by themselves, such as DHL, TNT, Fedex,
3. Question: Do you have CE certificate, we need it to clear custom?
------- Yes, all our products can meet CE standard, and we have cooperation relationship with different international labs,
including Interteck from Europe CE EN ISO20345:2004,EN ISO 20347:2004/A1:2007,SBP,S4,S5 and LA.
4. Question: What is your payment, how can we pay you?
------- Our company can accept both T/T, and L/C payment. If you have any other payment requirements, please leave massage or
contact our online salesman directly.
5. Question: What is the quality guarantee time?
------- All our products are offered 6 month quality guaranteeafter shipping. If the shoes are broken within 6 month, please
contact our salesman, and we will compensate u new shoes without any payment.
6.Question: What's your after-sale service?
------- If there are any problems of our boots quality, we will handle it as below:
Step 1: Clients need to provide us the samples which have problem, or send us pictures as well as video.
Step 2: According to the shoes problem, after checking it, our professional engineerwill give us a best solution.
Step 3: The claim amount will deducted from the new order, or we follow the solution of Question 5.