Q: Are you trading company or manufacturer ?
A: We are manufacturer , and specialize in this field more than 15 years.
Q: Can you do our own package?
A: Yes, we can do your own package with your design.
Q: How about the MOQ?
A: Our MOQ is 50 pcs/model, but usually we have in stock and have fast delivery time.
Q : What is your payment term?
A: T/T 30% deposit and balance before shipment.
Q: How long is your delivery time?
A: Generally 1-10 days for sample or have some stock, 25-30 days for order
Q: How do you ensure your faucet quality?
A: 1) 100% tested before shipment.
2) QC for each production step.
3) 3-5 years guarantee.
Q: How do you deal with claims?
A: 1) For our design/production/package problems, MIRA will take full responsibility.
2) For shipment problems, we have full reports to help claims with shipping company.
3) Free replacements sent with your goods: such as o-ring, etc
We have rich experience in handling orders for heavy buyers with professional process.
1) Stable raw material purchasing
2) Favorable orders follow-up management
3) Laudable lead-time & shipment control
4) Traceable quality evaluation
5) Flexible payment terms
6) Remarkable after-sale service