1.What is a good wide belt sander?
A good wide belt sander should have below characteristics.
1, High precision, a good sander has to do a good calibrating job, after sanding, the thickness tolerance maximum is 0.1mm.
2, Making good surface, a perfect belt sander has to produce a good surface, no sanding marks left on the whole surface.
3, Easy to run and maintenance, a wonderful machine should be easy to operate and no difficulty for maintenance.
4, Working stability and low repair rate, a good wide belt sander has to be a stabilized equipment, with very low repair rate, and guarantee the customers’ production no stop.
5, Long life, an excellent machine need have a long life, Giantway has some machines have been working for more than 20 years
2.What kind of sanding machine I need to buy?
1, This depends on your product and production capacity. A small work shop maybe need one sanding machine only.
2, For big factories and big production capacity, you need to buy many machines for calibrating job and fine sanding job, you also need to buy lacquer sanders for the sealer sanding job.
3, For big stock removal job, such as jointed panels, bamboo panels, you need to buy the planer sander.
4, For carving boards or pattern boards, you need to buy Giantway brush sanders.
3.Are you a trade company or manufacturer?
We are a professional sanding machine manufacturer since 1997, before 2005, we are called Qingdao JCH Woodworking Machinery Co., Ltd.. We have 15000 square meters workshop in Qingdao, China, and 200 staffs. We can make more than 1000 sets sanding machine per year, and export 40% to worldwide.
4.How long is the delivery time?
We usually deliver our goods within 21 days after getting your advance payment. But if the electric power in your country is different with China (380V/ 50hz / 3p), for example, your power is 460V / 60HZ/ 3P, we need 40 days to delivery your goods.
5.Can you help the customer to install the machines?
Yes, we can. We have 3 options for you:
1, There is a manual book with every machine, you can install the machine with the instruction on the manual. Most customers can do the installation according to the manual.
2, We can provide video service to help you solve all the problems you maybe meet, including the installation, and it is free of charge.
3, We can go to your place to help you install the machines. But you need to pay for the journey cost and USD100 service fees per day.
6.How is the after sales service?
Our machine guarantee time is 18 months from the BL date, but service is for ever. We can supply call service, internet service, video service at any time. We also can arrange engineers to visit your place and help you to maintain or repair the machine.