Q1. How long does it take to get my order delivered?
A: The production lead time depends on the actual order quantity, while the shipping time depends on the area you are in. Our standard delivery time, however, is 2-4 weeks for production, plus extra 1 week for shipping on board in Shenzhen, China.
Q2. Could I get some free samples?
A: If we have the specific samples in stock, sure we can send you some for free with freight collect. However, if there isn’t any stock available, we would need to proceed with a sample order. Please feel free to contact us if you need any samples.
Q3. Could I put my own design and logo on the tins?
A: Sure, we offer both OEM and ODM services.
Q4. Could I get a price list?
A: The unit price highly depends on the specification, including order quantity, printing, packing method, etc. Please contact us and we will quote you specifically.
Q5. What are your payment terms?
A: Our standard payment term is T/T 30% deposit for order confirmation, and balance payment before release of B/L. However we also accept other payment terms, like open account 30/60/90 days depending on the situation.
Q6. Could I visit your factory in China?
A: Sure, we are just 30 minutes drive away from the Shenzhen International Airport. Please let us know your travelling schedule and we would arrange pick-up.
Q7. How do I make sure if the tins are in good quality?
A: Our factory is certified with ISO9001 quality management system. There are quality controls all the way from our incoming materials and production to packing and loading containers. We may also arrange third party QC inspection and send you the report before shipment if necessary.