Customer satisfaction is always our pursuit.
Q1. Are you factory or trade company?
A: We have professional production and business experience for petrochemical and chemical products more than 25 years, strong relationship with manufactruers as partners, welcome to visit our partners’ plants if you’re interested in.
Q2. Do you provide samples ? Is it free or extra ?
A: Yes, we could offer small sample for free, but charge by freight collect.
Q3. How about the lead time?
A: Normal sample supply it at once. Mass production generally 5-10 working days after receiving your initial payment.
Q4. Do you have any MOQ limit?
A: Normal 1000kgs for PETG resin, 1100kgs for PET resin, PC/PA/PVC 25kgs, etc.
Q5. What is your terms of payment?
A: 100% TT in advance; or 30% T/T in advance , balance before shipment normally.
Q6. How about the quality problem and claim?
A: We only sell the big brand plastics products, the quality remains excellent and stable. On the other hand, let’s do business based on Alibaba Trade Assurance, which is a new service provided by Alibaba, safeguarding buyer's payment to suppliers to ensure suppliers fulfill their obligations regarding order delivery and product quality.