Q1: Are you manufacturer or trading company?
A1: We are manufacturer. FocusHerb
For some special or rare products, we can also make trade for you.
Q2: What certificate does your company have?
A3: ISO 9001, Kosher, Halal, EU and USDA certificate are available.
Q3: Is the price on Ali page the final price?
A3: Not really. Some prices change from time to time and haven’t been updated.
The actual price is subject to the salesman's quotation.
Q4: Can I get some sample?
A4: Yes, for most low value products, usually 10-20g free sample can be provided.
Q5: What's your MoQ?
A5: Our MoQ is flexible, usually 1 kg-10 kg for trial order.
Q6: How to start orders or make payments?
A6: There are two ways for you to confirm order:
1. Proforma invoice with our company bank details will be sent to you once the order confirmed. Pls arrange payment by TT (wire
2. Trade assurance order will be drafted for you through Alibaba. Pls confirm and pay through Alibaba (credit card).
Q7: How long for production and delivery?
A7: Most products we have in stock, lead time: within 1-4 business days after received payment.
Customized products further discussed.
Q8: What are your delivery methods?
A8: Fedex, DHL, By Air, By Sea and the specific line forwarder.
≤50kg by DHL/Fedex door to door, it will takes 5-7 days generally.
≤200kg by Air with airport to airport, it will takes 7-9 days generally.
≥200kg by Sea with port to port, it will takes 18-25 days generally.
Q9: How about the packing?
A9: 1 kg per aluminum foil bag, 20kg per carton, 25kg per drum and OEM package.
Q10: Do you accept ODM or OEM service?
A10: Sure, we make ODM and OEM services for many customers.
Ranges: Soft gel, Capsules, Tablets, Sachet, Granule, Private Label service, etc. Please contact us to design your own brand
Q11: What is the shelf life for the products? FocusHerb
A11: Most products shelf life 24-36 months, meet with COA.
Q12: Is there a discount? FocusHerb
A12: Of course, welcome to contact us. Price would be different based on different quantity. For bulk quantity, we will have
discount for you.