1. Q: My supplier has no right to export. Can you help me export the goods?
Foresmart: Yes, we can. We can buy the export license, do the customs declaration and ship the goods to you.
2. Q: Can you pick up our goods from the mainland in China?
Foresmart: Yes, we can help do that for you. Please offer the exact address for picking up.
3. Q: Can you do the customs clearance, and deliver the goods from destination port to our warehouse?
Foresmart: Yes. We have partner agents in oversea ports. So we can help you do that, if necessary.
4. Q: Where is your offices in China?
Foresmart: Our headoffice is in Shenzhen,Guangdong,China. And we can handle the shipment from main ports in China to all over the world.
5. Q: How can I track my shipment?
Foresmart: Please click related express/airlines/shipping company website (we will provide) and track with tracking number. We will also keep you daily & weekly feedback.
6. Q: What are the weight restrictions?
Foresmart: For express, minimum weight is 21kg. For air freight, minimum weight is 25 kg. For sea freight, minimum weight is 51kg.
7. Q: Can you consolidate/combine my several suppliers' goods into one shipment?
Foresmart: Yes, we have been doing that a lot. We will re-make CI & PL for your import custom needs.
8. Q: What shall I do in my country before I receive the goods?
Foresmart: In term of TO AIR PORT/SEA PORT service, you need to find a local broker to clear customs and deliver goods to your address, and pay the Duty&Tax. In term of door-to- door delivery service with duty, what you need to do is waiting for receiving the goods in destination.